HOW WILL MY PARCEL BE DELIVERED?
Free shipping worldwide on all orders over £200.
Parcels in the UK are sent via Royal Mail or UK Mail. All packages are sent with secure signed-for mail and will require signature on delivery. Tracking information for all parcels is provided in the email confirming dispatch.
UK EXPRESS orders: Delivered next working day if you order before 12:00pm Monday- Friday. Orders placed after 12pm on Friday and over the weekend will be delivered on Tuesday. Our couriers will advise a delivery window via SMS. If this delivery window is unsuitable you will be asked to specify an alternative time. NB: Unless you provide a valid mobile number or email address during checkout, we will not be able to offer this service.
Orders to countries outside the EU may be subject to import taxes and/or duties, which are applied when your package reaches your country. Your order is shipped on a DDU (delivery duty unpaid) basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, contact your local customs office.
If you would like to contact us about your delivery please e-mail firstname.lastname@example.org.